Privacy policy

Heavenly Air, Inc. collects opt-in verbally from its customers. Customers can opt in to receive messages either in person at the physical location or over a phone call when they call us.

When a customer is registered for the first time, they are asked to provide a phone number, and staff is trained to ask whether the customer would like to opt in to SMS-based billing notifications, appointment reminders, dispatch notifications and job completion surveys.

Customers are verbally informed that “Message and data rates may apply” and “Message frequency may vary,” and that they can text HELP for support or more information and STOP to unsubscribe at any time, after which no further messages will be sent.

Customers are also informed that their phone number will not be shared with third parties for marketing or promotional purposes.